Shipping Policy

ORDERING & SHIPPING INFORMATION

At Auréa, we strive to make the ordering and delivery process as smooth and transparent as possible. Below you’ll find key information about processing times, delivery expectations, and how to place an order.

Average Delivery Time

• Once your order is placed, it takes 1–3 business days to process.

  • Orders placed during the week are typically processed within 1 business day.

  • Orders placed on Friday evenings or weekends may take slightly longer.

• After processing, your order will be shipped and delivery takes an average of 8–12 business days.

Please note that while we always aim to meet these timelines, delivery may be delayed due to high demand or external factors such as holidays or unforeseen events.

How to Place an Order

Placing an order with Auréa is quick and easy:

1. Choose Your Product

   • Visit the product page and select the desired variant(s).

   • Click the black "Add to Cart" button.

2. Proceed to Checkout

   • Review your cart and click "Proceed to Checkout."

   • Enter your correct shipping details on the next page. Double-check for accuracy.

3. Shipping Information

   • On the shipping page, verify your address.

   • Good news: Shipping is 100% free on all orders—no minimum order value required.

4. Choose Your Payment Method
   All payments are processed via SSL-encrypted systems for your security. Available payment options include:

   • Credit Card (AMEX, Mastercard, Maestro, Visa)

   • PayPal

   • Apple Pay

   • Shop Pay
     

    

5. Complete Your Order

   • Click "Complete Order" to proceed to your selected payment provider.

   • Follow the instructions to finalize your purchase.

If you experience any issues during checkout, don’t hesitate to contact our support team at aurea@info-aurea.com.

Shipping Costs

We believe in transparency and customer-first service:
✅ All orders are shipped completely free of charge
✅ No minimum order value required
✅ No hidden delivery fees

Shipping Your Order

Found your perfect item at Auréa? We want you to enjoy it as soon as possible.
To keep our prices fair and sustainable, we batch shipments—orders are shipped together once a certain volume has been reached. This allows us to reduce emissions and minimize waste.

Your patience helps us support a more environmentally conscious logistics process. Thank you for being part of that mission.

Important Notes

• Shipping from Asia: Orders are dispatched from our central warehouse in Asia.

• Delays: Please be aware that occasional delays may occur due to global events, including pandemic-related disruptions.

• If you want to ensure same-day dispatch, please email us at aurea@info-auréa.com our service team will gladly assist you.